Monitoring
Post-deployment monitoring and periodic review of AI systems.
Why Monitor
Approval is not the finish line. AI systems can degrade, drift, or produce unexpected outcomes after deployment. Google explicitly frames responsibility as an end-to-end lifecycle running from early research through post-launch monitoring.
What to Monitor
| Category | What to Track |
|---|---|
| Performance | Accuracy, latency, error rates, and key business metrics |
| Fairness | Disaggregated performance across relevant demographic groups |
| Drift | Data drift (input distribution changes) and concept drift (relationship between inputs and outputs changes) |
| Usage | Volume, user patterns, edge case frequency |
| Feedback | User complaints, override rates, support tickets |
| Security | Anomalous inputs, attempted attacks, access violations |
Periodic Review Calendar
| Review Type | Frequency | Responsible | Scope |
|---|---|---|---|
| Automated monitoring | Continuous | System owner / engineering | Performance, drift, security alerts |
| Champion check-in | Monthly | Champion | Usage patterns, team feedback, any concerns |
| Tier 2 review | Every 6 months | Champion + specialist | Performance, fairness, compliance check |
| Tier 3 review | Annually | Full council | Full re-assessment against impact assessment |
| Inventory audit | Annually | Chair / program lead | Validate inventory against actual AI use |
Vendor AI Monitoring
Vendor-procured AI requires the same monitoring categories listed above, but with additional attention to vendor-initiated changes. Model updates, changed data practices, and sub-processor changes can shift the risk profile of a system without any action on your part. See Governing Purchased AI for the full vendor monitoring framework, including guidance on tracking vendor changes, monitoring with limited access, and compliance drift.
Retirement
When an AI system is decommissioned, document:
- Reason for retirement
- Date of decommissioning
- Data disposition (archived, deleted, anonymized)
- Lessons learned
- Update the AI inventory to reflect retired status