AI Councils
Operations

Monitoring

Post-deployment monitoring and periodic review of AI systems.

Why Monitor

Approval is not the finish line. AI systems can degrade, drift, or produce unexpected outcomes after deployment. Google explicitly frames responsibility as an end-to-end lifecycle running from early research through post-launch monitoring.

What to Monitor

CategoryWhat to Track
PerformanceAccuracy, latency, error rates, and key business metrics
FairnessDisaggregated performance across relevant demographic groups
DriftData drift (input distribution changes) and concept drift (relationship between inputs and outputs changes)
UsageVolume, user patterns, edge case frequency
FeedbackUser complaints, override rates, support tickets
SecurityAnomalous inputs, attempted attacks, access violations

Periodic Review Calendar

Review TypeFrequencyResponsibleScope
Automated monitoringContinuousSystem owner / engineeringPerformance, drift, security alerts
Champion check-inMonthlyChampionUsage patterns, team feedback, any concerns
Tier 2 reviewEvery 6 monthsChampion + specialistPerformance, fairness, compliance check
Tier 3 reviewAnnuallyFull councilFull re-assessment against impact assessment
Inventory auditAnnuallyChair / program leadValidate inventory against actual AI use

Vendor AI Monitoring

Vendor-procured AI requires the same monitoring categories listed above, but with additional attention to vendor-initiated changes. Model updates, changed data practices, and sub-processor changes can shift the risk profile of a system without any action on your part. See Governing Purchased AI for the full vendor monitoring framework, including guidance on tracking vendor changes, monitoring with limited access, and compliance drift.

Retirement

When an AI system is decommissioned, document:

  • Reason for retirement
  • Date of decommissioning
  • Data disposition (archived, deleted, anonymized)
  • Lessons learned
  • Update the AI inventory to reflect retired status

On this page